SASSA Contact Number and Offices

Are you a beneficiary of the SASSA SRD grant? Is the application process grinding for you? Are you scratching your head over the pending process? Do you need a guide to proceed with the official obligations of SASSA?

 If yes, you have no other option but to contact SASSA directly. But the question here is how to reach SASSA. We are here with our answer book, so keep reading and get your confusion sorted.

South African Social Security’s Social Relief of Distress grant is financial support that the state provides to its poverty-stricken citizens. It requires the applicants to provide the agency with the necessary documents and information. Lodging an application is made intentionally easy for the applicants in order to serve as many as possible.

SASSA Offices

However, the applicant might encounter incidents that may confuse them, and they may need immediate help from an expert. In situations like these, the only authentic and suited source to solve your issue is SASSA. You can visit the SASSA office in your closest proximity and get the officials there as a guide.

The list of SASSA offices countrywide is enumerated below:

ProvinceAddressPostal AddressTelephoneFax
EASTERN CAPE1st FloorWaverley Office Park3-33 Phillip Frame RoadPrivate Bag X9001ChislehurstEast London, 5200043 707 6335043 707 6487
FREE STATEAfrican Life Building75 St Andrew StreetBloemfonteinPrivate Bag X20553Bloemfontein930005141083390514090862
GAUTENG28 Harrison StreetJohannesburg2000Private Bag X120Marshalltown2107011 241 8320011 241 8305
KWAZULU-NATAL1 Bank StreetPietermaritzburg3201Private Bag X 9146Pietermaritzburg3201033 846 3400033 846 9595
LIMPOPO43 Landros Mare StreetPolokwane0699Private Bag X9677Polokwane0700015 2917509015291 7416
MPUMALANGA18 Ferreira StreetNelspruitPrivate Bag X11230Nelspruit1200013 754 9446013 754 9501
SASSAHouseUniversity DriveMmabatho2735Private Bag X44Mmabatho018 388 4006086 611 9740
NORTHERN CAPE95-97 Du Toitspan RoadKimberley8300Private Bag X6011Kimberley8300053 802 49190538325225
WESTERN CAPEGolden AcreAdderley StreetCape Town8000Private Bag X9189Cape Town800002146902350214690260

The list contains the address, postal address, telephone numbers,  and fax numbers of the offices located in different provinces of South Africa. The clients can visit these offices according to their ease and can sort out their issues under the supervision of SASSA officials. 

One-on-one meetings with SASSA officials will let the clients clear their doubts through an authentic source. It will provide the applicants with assurance and the best solution possible, which abides by the rules and regulations of the agency.

It reduces the risks of errors and miscommunication between the SASSA SRD applicants and the agency itself.

See Why SASSA money isn’t in yet!

SASSA Call Center Number

If visiting their office is not feasible for you, you can avail the option of calling the agency. You may also prefer buzzing the call center instead of burning the fuel when you are stuck with minor confusion. You may contact them and confirm their legitimate cue to your problem. You can call SASSA for an SRD grant at 080060 10 11. 

To put forth your inquiries regarding the UIF COVID-19 relief fund, you can contact the UIF offices at 0800 843 843. Likewise, for COVID-19 vaccination and certifications, you are allowed to reach the agency at COVID-19 Public Hotline, which is; 0800 029 999. The WhatsApp support line for the vaccination and certificate is 0600-123456.

To apply for an ID, you can contact the Department of Home Affairs at 0800 60 11 90. 

SASSA Email Address

Email is another convenient source of communication that the clients can deploy in case of any urgency or confusion.They can chat and inquire about their doubts regarding the agency officials while sitting on their couch through emails.

 Not only that, they can communicate with the agency regarding their problems via email, but they can also visit SASSA’s official website at to keep themselves updated with the proceedings.

Although the email address is distinct for each SASSA office, the clients can send their concerns to SASSA at [email protected]. The email address for the PIETERMARITZBURG office is [email protected]. It is [email protected] for the POLOKWANE office. The BLOEMFONTEIN office has its email address as 

[email protected]. In addition, the email address of the office  located in JOHANNESBURG is [email protected]

SASSA has devoted itself to serving the citizens of South Africa and is motivated to comfort them by any means possible. In its effort to facilitate its applicants, the agency has provided them with a vast pool of options to communicate in their time of need. Hence, one can opt for any means of communication that suits them and get their issue sorted by the agency itself.

Check Sassa SRD status Here!

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